Maria

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  • How do I add another user to my SmartPay account?

    In SmartPay, you are able to add additional users to access your account. In order to do this, please follow the steps below:   1. Log into your SmartPay account and navigate to the Settings page o...

  • How do I pay my SmartPay invoice?

    To pay a SmartPay invoice that has been sent to you, please review the video or follow the steps below: 1. Locate the invoice email in your inbox. When you open the invoice email, click ‘view detai...

  • How do I accept a payout?

    To accept a payout that has been sent to your email address, please follow the steps below or review the video:   1.Select the 'Review & Accept' button open your payout details screen  2. Input th...

  • Why should customers use crypto for payment?

    Crypto payments could be daunting at first. However, once you get used to them, it is one of the most convenient and straightforward modes of payment out there. Here are four benefits of using cryp...

  • How do I add a bank account on SmartPay?

    If you would like to withdraw funds from SmartPay into a bank account, you will first need to add the bank account details to SmartPay. Please review the steps below to learn how to add a bank acco...

  • How do I withdraw crypto from SmartPay into a wallet?

    To withdraw your crypto from SmartPay into any wallet of your choice, please review the below for step-by-step instructions: ⚠️ please note that two-factor authentication(2FA) needs to be enabled i...

  • How do I withdraw fiat from SmartPay into my bank account?

    To withdraw your fiat from SmartPay into a bank account, please review the below for step by step instructions: ⚠️To learn more about how to configure you bank accounts in SmartPay, please review t...

  • How do I send fiat to a wallet address? (SmartWithdrawal)

    In SmartPay, users have the ability to convert fiat to crypto and send funds to any wallet address of their choice, in just one action. To buy and send crypto to any wallet address, please review t...

  • How do I create and send a payout?

    In SmartPay, you are able to purchase and send crypto to external wallets safely with security questions for your recipients. To send create a payout, follow the steps below or review the video:  1...

  • How do I create a SmartPay wallet?

    To create a wallet, please review the video or follow the step-by-step instructions below: Click on the ‘wallet’ tab in your SmartPay account. Here, you will see a list of all of your existing w...